Privacy Policy
Your privacy matters to us. This policy explains what data Sahla collects, how we use it, and how we protect it when you use the app or website.
- Data we collect
- We collect the data you provide when creating an account (name, phone number, and email if provided), the bookings you make through the platform, and your location when you enable it so we can show the nearest providers.
- How we use your data
- We use data to run the service: matching requests with providers, showing prices and ratings, improving the experience, and sending notifications about your bookings. We never sell your data to third parties.
- Data sharing
- Only the contact details necessary to complete a service are shared with the provider you book. We may share anonymised, aggregated data for statistical purposes.
- Data protection
- We apply technical and organisational measures to protect your data from unauthorised access, and all data is transferred over encrypted connections.
- Your rights
- You can request access to your data, correct it, or delete your account at any time by contacting support.
- Updates
- We may update this policy from time to time and will announce any material changes in the app or on the website.